Crisis Aid International is committed to respecting our donors’ privacy. We developed this privacy policy to assure our online and offline donors that we will not share or trade donor information with any third party. For online donors, www.crisisaid.org is PCI compliant and is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. GoDaddy.com has verified that the certificate holder controls the domain.

Awareness

Crisis Aid International provides this Policy to make you aware of our privacy commitment and to inform you how your information is used. We also give you the opportunity to remove your name from our mailing list if you wish.

Information Collected

The types of donor information that we collect and maintain:

• Contact information: name, organization/church, complete address, phone number, email address
• Shipping information: name, organization/church, complete address
• Information concerning how you heard about Crisis Aid International
• Information you wish to share: questions, comments, suggestions
• Your request to receive periodic updates: e.g. newsletters documenting programs and special projects; periodic mailings related to specific fund-raising appeals
• A record of each donation, its designation if noted

How Information is Used

Crisis Aid International uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on activities.

We use credit card numbers only for donation or payment processing and do not retain them for other purposes. We use the comments you offer to provide the information you request, and we take seriously each recommendation on how we might improve communications.

No Sharing of Personal Information

Crisis Aid International will not sell, rent, share, trade, or lease your personal information to other organizations. We assure you that the identity of all our donors will be kept confidential. Use of donor information will be limited to the internal purposes of Crisis Aid International and only to further the programs and purposes of Crisis Aid International.

However, if a special condition arises that requires us to share your personal information, we will do so only with your specific permission.

Our Commitment to You

Your trust means everything to us. Every story, image, and update we share is carefully reviewed for accuracy and to faithfully reflect the work God is doing through Crisis Aid International. If we adapt a story for clarity or privacy, or use an illustrative image, we clearly identify it as such.

We are equally committed to protecting the privacy of every donor, staff member, and person we serve. Confidential information is never shared with outside technology platforms for content creation or other unauthorized purposes.

We may use technology to improve efficiency, but people – not technology – remain responsible for every message we send. A person reviews every communication, every fact is verified, and everything we share must reflect our mission, our values, and our commitment to serving you with honesty and integrity.

Removing Your Name from Our Mailing List

We do not want to send unwanted mail to our donors. Please get in touch with us if you wish to be removed from our mailing list and/or email list. You can also remove your name from our lists at www.crisisaid.org

Contacting Us

If you have comments or questions about our donor privacy policy or other matters please email us at info@crisisaid.org, write us at P.O. Box 510167, St. Louis, MO 63151-0167 or call us at 1-888-740-7779.