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Crisis Aid International is committed to respecting the privacy of our donors. We have developed this privacy policy to ensure our online and offline donors that donor information will not be shared with or traded with any third party. Crisis Aid International accepts secure online donations through Acceptiva and PayPal. is PCI compliant. is secured with a Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. has verified that the certificate holder controls the domain.


Crisis Aid International provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list if you desire to do so.

Information Collected

The types of donor information that we collect and maintain:

  • Contact information: name, organization/church, complete address, phone number, email address
  • Shipping information: name, organization/church, complete address
  • Information concerning how you heard about Crisis Aid International
  • Information you wish to share: questions, comment, suggestions
  • Your request to receive periodic updates: e.g. newsletters documenting programs and special projects; periodic mailings related to specific fund-raising appeals
  • A record of each donation, it’s designation if noted

How Information is Used

Crisis Aid International uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on activities.

Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communications.

No Sharing of Personal Information

Crisis Aid International will not sell, rent, share, trade or lease your personal information to other organizations. We assure you that the identity of all our donors will be kept confidential. Use of donor information will be limited to the internal purposes of Crisis Aid International and only to further the programs and purposes of Crisis Aid International

However, should a special condition arise that we need to share your personal information, we would only do so once you personally have given specific permission for us do so.

Removing Your Name from Our Mailing List

It is our desire not to send unwanted mail to our donors. Please contact us if you wish to be removed from our mailing list and/or email list. You can also remove your name from our lists at

Contacting Us

If you have comments or questions about our donor privacy policy or other matters please email crisis, write us at P.O. Box 510167, St. Louis, MO 63151-0167 or call us at 1-888-740-7779.